EMOTIONAL INTELLIGENCE AND PRODUCTIVITY IN THE WORKPLACE

CRITICAL THINKING AND PROBLEM SOLVING FOR EFFECTIVE DECISION-MAKING FOR SUPERVISORS AND MIDDLE LEVEL MANAGERS

CLASSROOM FEE: ₦65,000 | ONLINE FEE: ₦50,000

 

INTRODUCTION: Mastering critical thinking and problem-solving skills can help you make better decisions or recommendations – an essential competency in today’s knowledge workplaces. Critical thinking helps you to examine and improve thought processes, ask the right questions, challenge assumptions and consider varying viewpoints. Effective problem-solving helps you to properly identify and systematically work through a problem in a comprehensive manner, ensuring clarity when it comes time to make decisions or recommendations.

This course will demonstrate how critical thinking, problem-solving and decision-making work optimally together, and will provide hands-on practice with tools that you can apply to your everyday workday tasks, big or small.

COURSE OBJECTIVES

At the end of the course, participants will be to;

  • Define critical thinking and identify your critical thinking styles
  • Work through the critical thinking process to build, analyze and evaluate varying viewpoints
  • Improve key critical thinking skills, including active listening and questioning
  • Analyze context and information to clearly understand and identify a problem
  • Apply problem solving steps and tools
  • Identify appropriate solutions using specific approaches
  • Select the best technique for making decisions
  • Avoid common decision-making mistakes

COURSE CONTENTS

What are Critical Thinking and Creative Problem Solving?

  • Define Critical Thinking
  • Strengths and Challenges when analyzing and solving problems
  • Current problem-solving approaches
  • Relationships among planning, critical thinking, and creative problem solving
  • Role of critical thinking in meeting challenges
  • Prioritize issues for greatest decision-making effectiveness and efficiency

Problem Solving

  • The problem-solving process – various models
  • Obstacles and counterproductive approaches
  • Problem-solving techniques for groups and individuals
  • Applying a problem-solving model to a workplace scenario

Decision Making

  • Individual and collective decision making traps
  • How to choose: criteria, goals and vision-based decision-making
  • Individual and group decision-making tools and techniques
  • Decision-making – practical application to a workplace scenario
    1. The Tools of Root Cause Analysis
    2. Applying Critical Thinking to Project Management
    3. Business and Critical Thinking
    4. Business Intelligence and Decision Making
    5. Business Intelligence Applications for Data Analysis

TARGET AUDIENCE: Departmental Managers, Supervisors, Project Managers, Team Leaders, Leaders in any capacity etc.

The event is finished.

Date

Sep 20 - 21 2022
Expired!

Location

Chemline House Training & Event Centre
7 Obasa Rd, Off Oba Akran Avenue, Ikeja– Lagos
Duration

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