
IMPROVING PRODUCTIVITY THROUGH QUALITY ENHANCEMENT AND COST REDUCTION
CLASSROOM FEE: ₦80,000 | ONLINE FEE: ₦60,000
COURSE BENEFITS
At the end of the programme, participants will be able to:
- Define productivity and various types of organizational waste
- Identify areas of poor productivity due to poor quality and suggest ways to increase effectiveness and efficiency
- Justify and apply quality improvement tools and techniques in order to improve productivity
- Apply several cost reduction strategies in order to meet changing global, statutory and market conditions
- Recognize and apply measuring initiatives and set targets in order to improve productivity
COURSE OUTLINES
Productivity Defined
- Definitions
- Productivity limitations
- Process based view
- The ‘Muda’ factor
- Eight types of waste
- Cost of poor quality
Principles of cost reduction: the quality approach
- Quality defined
- Cornerstones of quality
- Barriers to cost reduction programs
- Setting up a cost reduction program
- Resistance psychology in humans
- Techniques to involve employees in your quality improvement tasks
- The role of suggestion schemes
Productivity improvement tools
- Productivity improvement project road map
- Tool selection
- Brainstorming
- Pareto
- How-how method
- Why-why method
- Six Sigma
- Lean principles
- Non-value-added analysis
- Re-engineering
- The ‘Focus’ method
Cost reduction opportunities
- Streamlining the organization and the ESSA method
- SMART practices for increasing productivity
- Cost savings opportunities
- Barriers to a cost cutting program
- Getting commitment to a cost cutting program
- One hundred and forty ideas to cut costs
Measuring your productivity initiatives
- Key performance indicators
- Types of measures
- Setting targets for cost reduction
- Benchmarking
- Types of benchmarking
- The balanced scorecard
- The dashboard
WHO SHOULD ATTEND: Quality Control/Assurance Officers and Managers, Managers, supervisors, and employees who need to have an awareness of the fundamentals of quality concepts for organizations.