LEADING AND MANAGING A MULTI-GENERATIONAL WORKFORCE

LEADERSHIP SKILLS FOR TEAM LEAD

DURATION: 2 Days

CLASSROOM FEE: ₦105,000/Participant

ONLINE FEE: ₦95,000/Participant

VENUE: Human Capital Training Centre

SYNOPSIS: A team without its leader is directionless and incomplete. Everyone wants to be a leader today but being a great leader is not easy. It is like a skill which you develop over time by putting continuous efforts to improve your qualities like communication skills, time management, collaboration, motivation, conflict management, performance management etc. A good leader is always able to extract the best out of his team members and help them grow together.

COURSE OBJECTIVES

After this course, you will have the knowledge, tools and techniques to…

  • Become more self-aware and able to take action to develop yourself as a leader of teams
  • Be a better communicator who can influence people, provide clear goals, and get results
  • Motivate and develop your people to build a high-performance team aligned to common goals
  • Deal with difficult situations and HR scenarios, to achieve favorable outcomes

COURSE CONTENT

Introduction

  • Role of a Leader
  • What Makes a Good Leader?
  • Characteristics of an Effective Team
  • Team Development Stages
  • Assisting Teams Through the Stages of Development

Why organizations need team leaders

  • The shift from an old to new management model
  • The basic management activities
  • Management control

Leading in a dynamic and changing world

  • Leadership and management styles
  • Facilitating meetings
  • Conflict management

Motivation and Demotivation

  • Motivation
  • Types of Motivation
  • Theories of Motivation
  • Effects of Motivation
  • Strategies for Increasing Motivation
  • Factors Influencing Motivation
  • Challenges to Maintaining Motivation
  • Demotivation
  • Key Points of Demotivation
  • Other Issues

Effective Communication

  • What is Effective Communication?
  • Types of Effective Communication

Delegation

  • Several Key Steps
  • Identify Tasks that can be Delegated
  • Select the Right Person for the Task
  • Provide Clear Instructions and Expectations
  • Communicate Effectively
  • Monitor Progress and Provide Feedback
  • Empower the Delegate
  • Evaluate and Learn

Measuring Performance

  • Overview
  • Common Ways to Measure Performance
  • Key Performance Indicators (KPIs)
  • Surveys
  • Performance Appraisals
  • 360-Degree Feedback
  • Productivity Metrics
  • Data Analysis

WHO SHOULD ATTEND? New, existing, or aspiring team leaders, managers and supervisors.

Date

Apr 04 - 05 2024

Time

8:00 am - 6:00 pm

Register for this course