PERFORMANCE MANAGEMENT, FEEDBACK AND APPRAISAL

Performance management is the system through which organizations set work goals, determine performance standards, assign and evaluate work, provide performance feedback, identify training and development needs and effectively manage the reward system. Since performance evaluation and appraisal could make or mar a career, it is important that the art/science of performance evaluation be reasonably mastered by those who are responsible for evaluating performance of the various grades of workers. This workshop is designed to equip participants with relevant knowledge and skills for performance improvement, productivity and sustainability.

COURSE OBJECTIVES

At the end of the workshop, participants will be able to:

  • discuss organizational goals;
  • design a framework for effective performance management;
  • appraise employees performance; and
  • develop an effective feedback mechanism.
  • plan and conduct an appraisal interview using the skills defined
  • Understand the link between effective performance management and business results
  • Identify how to monitor and measure performance against agreed goals
  • Explain how performance management links to appraisal, development and career planning
  • Describe how to confidently deal with difficult performance issues positively for all involved

COURSE CONTENT

  • Organizational Mission, Vision, Objectives and Goals
  • Performance Management Process
  • Performance Improvement Techniques
  • Setting Performance Standards
  • The Principles of Appraisal
  • Designing the Perfect Appraisal
  • Appraisal: Planning, Conducting and Following up
  • Performance Appraisal (360o Feedback System, Balance Score-Card, etc.)
  • Coaching, Counselling and Mentoring Skills
  • Rewarding Performance
  • Motivation
  • Training and Development
  • Work-Life Balance in the Workplace
  • Managing and motivating for individual performance

TARGET AUDIENCE

Personnel and Human Resource Managers, General Managers, Top and Senior Managers and Officers in the public and private sectors.

Date

Aug 25 2020 - Aug 28 2020

Time

8:00 am - 5:00 pm

Cost

N140, 000

Location

Ikeja - Lagos Training Center
Ostra Hall and Hotel, Opposite NNPC Gas Station, CBD, Alausa, Ikeja - Lagos.
Category

Event registration