EMOTIONAL INTELLIGENCE AND PRODUCTIVITY IN THE WORKPLACE

CLASSROOM FEE: ₦140,000 | ONLINE FEE: ₦110,000

SYNOPSIS: Have you come across individuals who are incredibly bright and yet cannot pull their life together? We have seen very intelligent workers who do not seem to get ahead in the organization. As we are familiar with them, we know that they have a superior intelligence level, but that does not seem to be enough for success. We may describe reasons for their failures, but these reasons have nothing to do with intelligence. This means that standard intelligence alone is not enough to predict a person’s performance. Scientists have discovered that there’s another type of intelligence – called Emotional Intelligence – which is not related to standard intellectual intelligence. Through practical exercises, participatory approaches and interactive presentations, this workshop will help you discover what Emotional Intelligence is, how you can discover what your own EI is and how, by understanding your own emotions and those of others, you can take your leadership and management skills to a higher level.

COURSE OBJECTIVES

After attending this program, participants will learn about:

• The importance of Emotional Intelligence in your life
• The importance of understanding emotions in the workplace How to use your emotions to get more productive
• Identifying traits that damage your ability to connect with others
• How to positively influence others in the workplace
• How to welcome negative feedback and benefit from it
• How to benefit from EI in better interacting with and managing others

COURSE CONTENT

Developing Emotional Intelligence in the Workplace

• What is Emotional Intelligence Quotient (EQ)?
• Intrapersonal & Interpersonal Skills
• Emotional Excellence in the Workplace
• Understanding Your Personality Style
• Emotional Intelligence for Innovative Teamwork
• Removing Blocks to Innovative Teamwork through EQ

Becoming an Emotionally Intelligent Leader

• Accurate Self-assessment for Personal Transformation
• Knowing One’s Strengths & Weaknesses
• Managing self effectively
• Inspiring and Guiding Individuals & Teams
• Nurturing Relationships
• Developing Trustworthiness for Corporate Transformation

Building Effective Relationships

• Getting Things Done through People
• Managing our mind effectively
• Accountable Leadership for Managing Performance
• Working with Others towards Shared Goals
• From Delegation to Empowerment
• Building Productive Relationships

Leading Others with Emotional Intelligence

• Understanding the 4 Stages of Human Development
• Motivating Oneself and Motivating Others
• Managing our spirit for developing Thankfulness
• Leading others effectively
• Developing Creativity in the Workplace

Implementing Emotionally Intelligent Persuasive Communication

• The Positive Influence of Listening
• Active Listening Skills
• Handling Conflict Effectively
• Effective Persuasion
• Learning Experiences and Action Plan
• Developing an Action Plan

TARGET AUDIENCE: This unique program can be beneficial for anyone who works and interacts with others – on a personal or professional level – and wants to have a better understanding and control of their own and others’ emotions in order to be more successful – personally and professionally